Leadership Development Institute
Today's public safety leaders face a formidable challenge. Ensuring the safety of our communities, in ways that are consistent with the United States Constitution and supported by the public, is no easy task. Our leaders in law enforcement and corrections face challenges that include complex issues, conflicting demands from the community, changes in technology, increasing diversity in our communities, generational differences in the workforce, limited resources, the attention of social media and other factors that increase the difficulty of the job. Our leaders must face these challenges and lead their agencies, personnel and communities in ways that not only provide safety and security, but do so in a manner that engenders public support.
The Leadership Development Institute is committed to helping develop public safety leaders who meet these challenges. As our name connotes, we view the work of developing leaders as a process that starts at the beginning of a career.While many of our programs are targeted at supervisors, we recognize that leadership can and should be developed and exhibited by all personnel, regardless of position or title.
We work closely with public safety leaders from throughout the state, across all disciplines of public safety, to ensure that we are addressing current leadership needs in the field. We also work with academic institutions and professional organizations such as the Maryland Correctional Administrators Association, the Maryland Sheriffs Association and the Maryland Chiefs of Police Association to produce programs for our students.
LDI Staff:
Teresa Bean, Director
410-875-3560
teresa.bean@maryland.gov
Claire English, Program Administrator
410-875-3526
claire.english@maryland.gov
Kia Webb, Program Administrator
410-875-3425
kia.webb@maryland.gov
Arthur Wynn, Program Administrator
410-875-3486
arthur.wynn@maryland.gov
Dawn Zulauf, Program Administrator
410-875-3507
dawnm.zulauf@maryland.gov
Susan Strausbaugh, Management Associate
410-875-3575
susan.strausbaugh@maryland.gov
Unless otherwise noted, registration for MPCTC-hosted courses can be completed by contacting your agency training coordinator to login to the Online Registration System to enroll. Non-client agencies can submit a registration form to Katie.Johnson@maryland.gov.
Contact Katie.Johnson@maryland.gov with questions regarding these courses.
LDI Training Opportunities:
DPSCS Implicit Bias Awareness (Administrators)
PSETC Sykesville
Fee: 0.00
Approval Code: Pending
DPSCS Implicit Bias Awareness - Fair & Impartial Corrections (Administrator Level Staff)
Reserved for Administrator Level Staff to include Wardens, Assistant Wardens, Security Chiefs, Facility Administrators, Majors, Directors, Deputy Directors, Assistant Directors, Senior Managers, Regional Administrators, Assistant Regional Administrators, Field Supervisor IIs, Monitor IIs
This training on Implicit Bias applies decades of research on human bias to the decisions that both Institutional and Community Correctional Professionals make every day. This is a course about how your mind works. There will be no finger pointing or blame; instead we will discuss how implicit biases can affect well-intentioned individuals outside their conscious awareness. During the class, we will discuss the negative consequences of letting your ‘hidden biases’ impact your perceptions and behavior and, importantly, you will learn the skills that you can implement to reduce and manage your biases. These skills will not keep you from doing the important functions of your job; instead these skills will enhance your ability to engage in that work and make decisions that are more effective and just. Because this class has been customized for DPSCS, we will also discuss with First Line Supervisors what they will need to do besides managing their own biases, to promote bias-free decisions within your agency.
Please note that each of the various program dates has an affiliated level of students for the session. Rank/title is a REQUIRED FIELD when enrolling. Students assigned to an institution must contact their institutional training coordinator to attend. This applies for any and all ranks assigned to an institution. ITCs can enroll by logging into training.mdle.net. For those individuals not assigned to an institution (i.e. Office of the Secretary), please submit the DPSCS Non-Institution Bias Registration Form to request enrollment.
Each institution/office is limited to 3 students per training session!! This limitation applies to DPP regions as well. This program is posted for DPSCS staff only. Other agencies are not permitted to attend at this time.
We are aware that courses filled up very quickly. Additional dates will be posted for the second half of 2024, and into 2025. Submitting your information on the Waitlist Form will ensure you're alerted when additional dates are confirmed, though notices will continue to be sent as classes are posted.
04/03/2024
8:30am-12:30pm
Reserved for Administrator Level Staff to include Wardens, Assistant Wardens, Security Chiefs, Facility Administrators, Majors, Directors, Deputy Directors, Assistant Directors, Senior Managers, Regional Administrators, Assistant Regional Administrators, Field Supervisor IIs, Monitor IIs
04/10/2024
8:30am-12:30pm
Reserved for Administrator Level Staff to include Wardens, Assistant Wardens, Security Chiefs, Facility Administrators, Majors, Directors, Deputy Directors, Assistant Directors, Senior Managers, Regional Administrators, Assistant Regional Administrators, Field Supervisor IIs, Monitor IIs
04/18/2024
8:30am-12:30pm
Reserved for Administrator Level Staff to include Wardens, Assistant Wardens, Security Chiefs, Facility Administrators, Majors, Directors, Deputy Directors, Assistant Directors, Senior Managers, Regional Administrators, Assistant Regional Administrators, Field Supervisor IIs, Monitor IIs
04/24/2024
8:30am-12:30pm
Reserved for Administrator Level Staff to include Wardens, Assistant Wardens, Security Chiefs, Facility Administrators, Majors, Directors, Deputy Directors, Assistant Directors, Senior Managers, Regional Administrators, Assistant Regional Administrators, Field Supervisor IIs, Monitor IIs
LDI- Empowerment: Inspiring Critical Thinking
PSETC Sykesville
Fee: 25.00
Approval Code: P45228
This course is designed to enable the student, who is a manager or supervisor, to learn how to foster an environment that encourages creative problem solving and improvement and creating a healthy workplace where employees can constantly work to improve the way things are done. Topics to be covered include incorporating critical thinking elements throughout the workday, fostering questions and open discussion, creating diversity in work groups and discussions, and creating time to evaluate situations in order to make better decisions.
04/04/2024
Rescheduled from 3/26 as of 2/29/24.
8:30am-4:00pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P45228 / C17846
LDI- Leading High Performing Teams
PSETC Sykesville
Fee: 25.00
Approval Code: P45230
This course is designed to enable the student to build and lead high performing teams in their position as manager or supervisor. Topics to be covered include: the basics of team dynamics, the stages of team formation, motivating teams, how to utilize individual strengths to bring out the best in all team members, using coaching and reinforcing skills as a catalyst for high performance and continuous improvement, and collaboration techniques.
04/16/2024
LDI- Documentation & Discipline
PSETC Sykesville
Fee: 25.00
Approval Code: P48513
This course is designed for the student who functions as a manager to learn the skills required to increase effectiveness when disciplinary action is taken to correct performance and to document progressive steps. The student will examine verbal counseling, written warnings, and the importance of detailed documentation. Topics to be covered include: discipline, the role of the supervisor, performance versus behavioral issues, and determining actions.
04/18/2024
Rescheduled from 4/4 as of 2/5/24.
8:30am-4:00pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48513 / C18934
LDI- Managing Multiple Priorities
PSETC Sykesville, MD
Fee: 25.00
Approval Code: P46734
This course is designed to enable the student, who works in an office setting, to learn about approaches to managing the many different priorities encountered in the workplace. Topics to be covered include tools and tips for prioritizing work, communicating needs and assessing urgency, and activities to highlight the importance of skillful time and priority management.
05/02/2024
LDI- Managing Organizational Change
PSETC Sykesville
Fee: 25.00
Approval Code: P48511
This course is designed to provide public safety managers and supervisors with the tools to manage planned change in their teams and organizations. Participants will examine techniques to produce behavior that enables change, and strategies and models for dealing with resistance to change. This course stresses the role of communication in managing orderly change. Topics to be covered include Three-Phase Transition Model of Change, leadership tasks and responsibilities, change communication strategies, identifying and managing resistance to change, and change implementation tools.
05/07/2024
Rescheduled from 4/18 as of 1/29/24.
8:30am-4:00pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48511 / C18932
DPSCS Implicit Bias Awareness (Front Line)
PSETC Sykesville
Fee: 0.00
Approval Code: C19427
DPSCS Implicit Bias Awareness - Fair & Impartial Corrections (Front Line Staff)
Reserved for Front Line Staff to include Sergeants, Corporals, Agents, Monitors, Civilian/Non-uniformed staff and any other comparable ranks/titles who are in a non-supervisory role.
This training on Implicit Bias applies decades of research on human bias to the decisions that both Institutional and Community Correctional Professionals make every day. This is a course about how your mind works. There will be no finger pointing or blame; instead we will discuss how implicit biases can affect well-intentioned individuals outside their conscious awareness. During the class, we will discuss the negative consequences of letting your ‘hidden biases’ impact your perceptions and behavior and, importantly, you will learn the skills that you can implement to reduce and manage your biases. These skills will not keep you from doing the important functions of your job; instead these skills will enhance your ability to engage in that work and make decisions that are more effective and just. Because this class has been customized for DPSCS, we will also discuss with First Line Supervisors what they will need to do besides managing their own biases, to promote bias-free decisions within your agency.
Please note that each of the various program dates has an affiliated level of students for the session. Rank/title is a REQUIRED FIELD when enrolling. Students assigned to an institution must contact their institutional training coordinator to attend. This applies for any and all ranks assigned to an institution. ITCs can enroll by logging into training.mdle.net. For those individuals not assigned to an institution (i.e. Office of the Secretary), please submit the DPSCS Non-Institution Bias Registration Form to request enrollment.
Each institution/office is limited to 3 students per training session!! This limitation applies to DPP regions as well. This program is posted for DPSCS staff only. Other agencies are not permitted to attend at this time.
We are aware that courses filled up very quickly. Additional dates will be posted for the second half of 2024, and into 2025. Submitting your information on the Waitlist Form will ensure you're alerted when additional dates are confirmed, though notices will continue to be sent as classes are posted.
05/01/2024
8:30am-12:30pm
05/08/2024
8:30am-12:30pm
05/15/2024
8:30am-12:30pm
05/22/2024
8:30am-12:30pm
05/29/2024
8:30am-12:30pm
06/05/2024
8:30am-12:30pm
06/12/2024
8:30am-12:30pm
06/26/2024
8:30am-12:30pm
07/03/2024
8:30am-12:30pm
07/10/2024
8:30am-12:30pm
07/17/2024
8:30am-12:30pm
07/24/2024
8:30am-12:30pm
07/31/2024
8:30am-12:30pm
LDI- Communication Skills and Interpersonal Interaction
Various, See Course Posting
Fee: 25.00
Approval Code: P46738
This course focuses on understanding and improving the communication and interpersonal skills central to a supervisor’s effective interactions with their subordinates, peers and management. A model of the communication process is presented and selected communication skills are explored. A personality profile instrument is introduced, and the concept of personality type and its applications in improving interpersonal effectiveness are examined.
05/15/2024
LDI- Supervisory Liabilities
Various, See Course Posting
Fee: 25.00
Approval Code: P45235
This course is designed to assist current and aspiring supervisors. The student will examine the laws and procedures that apply to anyone fulfilling the role of supervisor. Topics to be covered include: situations of liability due to negligent supervising; liability due to chain of command; liability due to lack of proper discipline of subordinates; the power of a supervisor’s signature; when to seek legal counsel and what should be confidential.
05/16/2024
LDI- Civilian Supervisor Training
Various, See Posting
Fee: 50.00
Approval Code: CIVIL
This 3-day course will provide civilian supervisors with ethical foundations of the role of a supervisor, provide practical application of interpersonal communications skills, give insight into Human Resources issues that supervisors are confronted with such as FMLA, ADA, EEO, Time & Attendance, and Absenteeism. Participants will learn about the value and importance of inclusivity and diversity in the workplace. The course will also focus on employment law, to include the formal process for discipline action and grievances. Supervisors will learn the basic steps of problem solving, conflict management, preparing a performance evaluation; and learn team-building skills.
Who should attend? The target audience for this course is civilian first line supervisors and/or aspiring supervisors.
Who should not attend? Sworn law enforcement or correctional certified supervisors and/or administrators, those individuals are required to attend the mandated 5 day (35 hours) First Line Supervisor & Administrator Programs.
Please Note: This course is not approved for in-service hours.
DPSCS personnel who are not assigned to an institution and/or do not have a training coordinator should email a signed registration form to Katie.Johnson@maryland.gov in order to enroll. All forms must have an approving signature in order to register the student. This can be an agency head, or unit supervisor – someone to authorize the student to take this course.
05/20/2024
- 05/22/2024
This course will be held on site at PSETC.
8:30am-4:30pm daily
DPSCS Personnel attend at no cost, $50 for all other agencies
Note: If a training coordinator wishes to place a student on the waitlist, please complete the Civilian Supervisor Program Waitlist Request Form.
10/21/2024
- 10/23/2024
8:30am-4:30pm daily
DPSCS Personnel attend at no cost, $50 for all other agencies
Agencies limited to
10 students per course date at this time.
Note: If a training coordinator wishes to place a student on the waitlist, please complete the Civilian Supervisor Program Waitlist Request Form.
12/09/2024
- 12/11/2024
8:30am-4:30pm daily
DPSCS Personnel attend at no cost, $50 for all other agencies
Agencies limited to
10 students per course date at this time.
Note: If a training coordinator wishes to place a student on the waitlist, please complete the Civilian Supervisor Program Waitlist Request Form.
LDI- Diversity and Cultural Awareness Sensitivity
Various, See Course Posting
Fee: 25.00
Approval Code: Pending
This course assists managers and supervisors in developing an improved understanding of, and sensitivity to, the differing cultures and sensibilities of people with backgrounds different from their own. Topics include: What is Culture, Values & Assumptions, Cross-Cultural Communication, Ways We Differ and Common Ground.
05/23/2024
8:30am-4:00pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
LDI- Servant Leadership & Equitable Decision Making
Various; see course posting
Fee: 25.00
Approval Code: P45232
This course, for managers and supervisors or aspiring supervisors, is designed to teach the basics of servant leadership and differences between the traditional power model of leading and a servant led model, relating to equity and sustainability in decision-making. Topics to be covered include purpose behind servant leadership, the business case for servant leadership, and how servant leadership can lead to higher engagement, more trust, and stronger relationships with stakeholders, leading to high velocity decision making.
06/04/2024
LDI- Effective Negotiation Skills
PSETC Sykesville
Fee: 25.00
Approval Code: P48618
This course is designed to enable the student to learn about the nature of conflict and to develop negotiation skills needed to resolve disputes when the desires of two individuals or groups appear incompatible. Topics to be covered include the nature of conflict and its sources, problem solving techniques in conflict situations, negotiation styles and skills for situational applications and conflict resolution.
06/12/2024
Rescheduled from 6/17 as of 2/16/24.
8:30am-4:00pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48618 / C19149
LDI- First Line Administrator Training
Various; see course posting for details
Fee: 150.00
Approval Code: P46691
This First Line Administrator Training Program is required by the Police and Correctional Training Commissions for all police and correctional personnel assigned or promoted into their department’s first line administrator rank. It meets all Mandated training objectives for First Line Administrators.
The program facilitates the understanding of effective management and leadership. Instructors guide students through scenario-based learning and problem identification and resolution that is geared to supporting the student’s success in their role as a First Line Administrator. The testing method for this program will be a daily quiz on topics taught each day. Students must score 75% or higher average among all the quizzes and maintain at least a 90% attendance in order to receive credit for the class.There is a strict deadline for registration of 1-week prior to the first day of class.
PLEASE NOTE: Agencies holding a seat with a yet to-be-determined student will need to enter the information TWO MONTHS prior to the course start date. If student information is not entered by this time, the hold will be automatically removed from the roster.
The Date of Promotion to Current Rank is required to enroll in this course!
If the class is full and a training coordinator wishes to place a student on the waitlist, please complete the First Line Administrator Waitlist Request Form. Contact Katie.Johnson@maryland.gov with any questions.
04/22/2024
- 04/26/2024
This course will be held on site at PSETC.
8:30am - 4:30pm
Cost: $150 for client agencies / $250 for non-client agencies (DPSCS=no cost).
Program Approval Information P46691 / C18397
06/24/2024
- 06/28/2024
08/26/2024
- 08/30/2024
This course will be held on site at PSETC.
8:30am - 4:30pm
Cost: $150 for client agencies / $250 for non-client agencies (DPSCS=no cost).
Program Approval Information P46691 / C18397
09/23/2024
- 09/27/2024
This course will be held on site at PSETC. Location was adjusted and enrolled students notified on 3/6/24.
8:30am - 4:30pm
Cost: $150 for client agencies / $250 for non-client agencies (DPSCS=no cost).
Program Approval Information P46691 / C18397
LDI- First Line Supervisor Training
Various; see course posting for details
Fee: 150.00
Approval Code: P47316
This is a Commissions approved mandated training program for newly or soon to be promoted public safety supervisors and must be taken within 12 months of their promotion. This program is offered as a 5 day program suitable for public safety personnel. The program content will include the use of interactive problem solving exercises and scenarios focusing on the fundamental skills required of all first line supervisors. The testing method for this program will be a daily quiz on the topics taught each day. Students must obtain a 75% or higher average among all quizzes and maintain at least a 90% attendance in order to receive credit for the class.There is a strict deadline for registration of 1-week prior to the first day of class.
PLEASE NOTE: Agencies holding a seat with a yet to-be-determined student will need to enter the information TWO MONTHS prior to the course start date. If student information is not entered by this time, the hold will be automatically removed from the roster.
The Date of Promotion to Current Rank is required to enroll in this course!
If the class is full and a training coordinator wishes to place a student on the waitlist, please complete the First Line Supervisor Waitlist Request Form. Contact Katie.Johnson@maryland.gov with any questions.
04/08/2024
- 04/12/2024
05/06/2024
- 05/10/2024
06/10/2024
- 06/14/2024
07/08/2024
- 07/12/2024
08/05/2024
- 08/09/2024
09/09/2024
- 09/13/2024
This course will be held on site at PSETC.
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P47316 / C18641
10/07/2024
- 10/11/2024
12/02/2024
- 12/06/2024
This course will be held on site at PSETC. Location was adjusted and enrolled students notified on 2/9/24.
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P47316 / C18641