Leadership Development Institute
Today's public safety leaders face a formidable challenge. Ensuring the safety of our communities, in ways that are consistent with the United States Constitution and supported by the public, is no easy task. Our leaders in law enforcement and corrections face challenges that include complex issues, conflicting demands from the community, changes in technology, increasing diversity in our communities, generational differences in the workforce, limited resources, the attention of social media and other factors that increase the difficulty of the job. Our leaders must face these challenges and lead their agencies, personnel and communities in ways that not only provide safety and security, but do so in a manner that engenders public support.
The Leadership Development Institute is committed to helping develop public safety leaders who meet these challenges. As our name connotes, we view the work of developing leaders as a process that starts at the beginning of a career.While many of our programs are targeted at supervisors, we recognize that leadership can and should be developed and exhibited by all personnel, regardless of position or title.
We work closely with public safety leaders from throughout the state, across all disciplines of public safety, to ensure that we are addressing current leadership needs in the field. We also work with academic institutions and professional organizations such as the Maryland Correctional Administrators Association, the Maryland Sheriffs Association and the Maryland Chiefs of Police Association to produce programs for our students.
LDI Staff:
Michael Krok, Acting Director
410-875-3560
Michael.Krok@maryland.gov
Claire English, Program Administrator
410-875-3526
claire.english@maryland.gov
Kia Webb, Program Administrator
410-875-3425
kia.webb@maryland.gov
Arthur Wynn, Program Administrator
410-875-3486
arthur.wynn@maryland.gov
Susan Strausbaugh, Management Associate
410-875-3575
susan.strausbaugh@maryland.gov
Unless otherwise noted, registration for MPCTC-hosted courses can be completed by contacting your agency training coordinator to login to the Online Registration System to enroll. Non-client agencies can submit a registration form to Katie.Johnson@maryland.gov.
Contact Katie.Johnson@maryland.gov with questions regarding these courses.
LDI Training Opportunities:
LDI- Candid Conversations about Race
Various, See Posting
Fee: 25.00
Approval Code: P44397
This course is designed to allow the participants, who are law enforcement and public safety professionals, to learn about and become more aware of the complexities involved in conversations surrounding race and culture. Topics to be covered include culture and cultural script, data and trends in America, race in America, terminology, privilege, anti-racism, and courageous conversations.
10/10/2023
LDI- Staff Ride Leadership Lessons from Antietam
MSP Barracks, Hagerstown, MD
Fee: 175.00
Approval Code: P46278
As one of the most consequential days in American history, the Battle of Antietam offers significant opportunities to learn for leaders, even 160 years later. The training intent of the Staff Ride to Antietam is to lay out foundational leadership principles, using the battlefield as a vehicle, and to spur 21st-century law enforcement-based leadership discussions. Leadership principles inherently transcend time, occupation, have no historical bounds, are universal in nature, and one of the best-preserved battlefields in America is the perfect backdrop to discuss those principles.
Consisting of lecture, discussion, battlefield tour, and group exercises, this intensive two-day course will immerse the participating First Line Supervisor to Executive Administrator into the following themes:
*Establishing clarity of intent and expectations in highly fluid environments
*Gaining enrollment and commitment versus consent and compliance
*Mission First, Self-Interest Last, Performance Mindset
10/12/2023
- 10/13/2023
8:00am-4:00pm
MSP Hagerstown Barrack, 18345 Col Henry K Douglas Drive, Hagerstown MD 21749 & Antietam Battlefield
$175 for client-agencies (
includes DPSCS) / $250 for non-client agencies
Program Approval Information P46278 / C18412
LDI- First Line Supervisor Training
Various; see course posting for details
Fee: 150.00
Approval Code: P47316
This is a Commissions approved mandated training program for newly or soon to be promoted public safety supervisors and must be taken within 12 months of their promotion. This program is offered as a 5 day program suitable for public safety personnel. The program content will include the use of interactive problem solving exercises and scenarios focusing on the fundamental skills required of all first line supervisors. The testing method for this program will be a daily quiz on the topics taught each day. Students must obtain a 75% or higher average among all quizzes and maintain at least a 90% attendance in order to receive credit for the class.There is a strict deadline for registration of 1-week prior to the first day of class.
PLEASE NOTE: Agencies holding a seat with a yet to-be-determined student will need to enter the information TWO MONTHS prior to the course start date. If student information is not entered by this time, the hold will be automatically removed from the roster.
The Date of Promotion to Current Rank is required to enroll in this course!
If the class is full and a training coordinator wishes to place a student on the waitlist, please complete the First Line Supervisor Waitlist Request Form. Contact Katie.Johnson@maryland.gov with any questions.
10/16/2023
- 10/20/2023
Course dates adjusted from October 2-6th as of 5/8/23. Enrolled agencies were alerted at that time.
This program will be held in an ONLINE FORMAT. Be sure to FULLY READ the list of requirements before enrolling. Online Requirements for Virtual Training
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost). Registration includes a copy of the First Line Supervisor Resource Note book on USB and a copy of a leadership book.
Program Approval Information P47316 / C18641
NEW: If a training coordinator wishes to place a student on the waitlist, please complete the First Line Supervisor Waitlist Request Form.
12/04/2023
- 12/08/2023
01/08/2024
- 01/12/2024
02/05/2024
- 02/09/2024
03/04/2024
- 03/08/2024
This course will be held on site at PSETC.
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P47316 / C18641
04/08/2024
- 04/12/2024
This course will be held on site at PSETC.
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P47316 / C18641
05/06/2024
- 05/10/2024
This course will be held on site at PSETC.
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P47316 / C18641
06/10/2024
- 06/14/2024
This course will be held on site at PSETC.
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P47316 / C18641
07/08/2024
- 07/12/2024
08/05/2024
- 08/09/2024
This course will be held on site at PSETC.
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P47316 / C18641
09/09/2024
- 09/13/2024
This course will be held on site at PSETC.
8:30am - 4:30pm
Cost: $150 for client agencies / $210 for non-client agencies (DPSCS=no cost).
Program Approval Information P47316 / C18641
10/07/2024
- 10/11/2024
12/02/2024
- 12/06/2024
LDI- Managing Across Generations
Various, See Course Posting
Fee: 25.00
Approval Code: P48510
This course is designed to explore the needs of the multi-generational workforce, with a focus on differences between generations to improve understanding and workplace productivity. Topics include: workplace attitudes and expectations, generational values, power structures and hierarchy, and managing multiple generations in the workplace.
10/27/2023
Rescheduled from 10/25.
8:30am-4:00pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P48510 / C18931
LDI- Stress Management: The Attitude Day Spa
PSETC Sykesville
Fee: 25.00
Approval Code: P46737
In this course, you will learn how to identify and understand your best emotional response to stress, how to better communicate under stress, make better decisions, and reduce burn-out in even the most challenging positions.
10/30/2023
LDI- Dealing with Difficult Employees
Various, See Posting
Fee: 25.00
Approval Code: P43626
This course is designed to identify habitual actions in the workplace that make it difficult for others to accomplish their work in a peaceful, timely fashion. Actions to prevent or manage difficult situations will be explored and techniques will be practiced.
11/07/2023
LDI- Managing Organizational Change
PSETC Sykesville
Fee: 25.00
Approval Code: P48511
This course is designed to provide public safety managers and supervisors with the tools to manage planned change in their teams and organizations. Participants will examine techniques to produce behavior that enables change, and strategies and models for dealing with resistance to change. This course stresses the role of communication in managing orderly change. Topics to be covered include Three-Phase Transition Model of Change, leadership tasks and responsibilities, change communication strategies, identifying and managing resistance to change, and change implementation tools.
11/15/2023
LDI- Strengthening Your Supervisory Skills
PSETC Sykesville
Fee: 25.00
Approval Code: P45234
This course is designed to enable the student to learn supervisory skills. Students will learn various techniques to modify work-related behavior and to motivate employees. Topics include: listening skills; communication skills; problem solving models; past leaders and leadership styles; documentation.
11/30/2023
LDI- Strategic Communication
PSETC Sykesville
Fee: 25.00
Approval Code: P45233
This course is designed to enable the student to learn practical adaptive strategies for informing and influencing others that they can apply in their position as manager or supervisor. Topics to be covered include: communication styles, adapting personal communication style to a situation, techniques to influence others, and using communication to enhance morale and productivity.
12/12/2023
LDI- Supervisor's Role in Critical Incidents
Various, See Course Posting
Fee: 25.00
Approval Code: P46731
This course is designed to instruct the student in the management of a critical incident. Topics to be covered include how to determine and obtain available resources, how to direct the actions of other involved units, and using resources to mitigate critical incidents.
12/15/2023
Rescheduled from 9/22 and 11/17.
8:30am-4:00pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
Program Approval Information P46731 / C18392
LDI- Leadership
PSETC Sykesville
Fee: 25.00
Approval Code: P48515
This course is designed to provide insight and training in the skills needed for effective leadership to police officers, correctional officers, and parole and probation agents. Topics to be covered include: leadership qualities and models, value-centered leadership, team building, coaching, mentoring, and creating/changing culture.
01/05/2024
LDI- Supervisory Liabilities
Various, See Course Posting
Fee: 25.00
Approval Code: P45235
This course is designed to assist current and aspiring supervisors. The student will examine the laws and procedures that apply to anyone fulfilling the role of supervisor. Topics to be covered include: situations of liability due to negligent supervising; liability due to chain of command; liability due to lack of proper discipline of subordinates; the power of a supervisor’s signature; when to seek legal counsel and what should be confidential.
01/19/2024
05/16/2024
LDI- First Line Administrator Training
Various; see course posting for details
Fee: 150.00
Approval Code: P46691
This First Line Administrator Training Program is required by the Police and Correctional Training Commissions for all police and correctional personnel assigned or promoted into their department’s first line administrator rank. It meets all Mandated training objectives for First Line Administrators.
The program facilitates the understanding of effective management and leadership. Instructors guide students through scenario-based learning and problem identification and resolution that is geared to supporting the student’s success in their role as a First Line Administrator. The testing method for this program will be a daily quiz on topics taught each day. Students must score 75% or higher average among all the quizzes and maintain at least a 90% attendance in order to receive credit for the class.There is a strict deadline for registration of 1-week prior to the first day of class.
PLEASE NOTE: Agencies holding a seat with a yet to-be-determined student will need to enter the information TWO MONTHS prior to the course start date. If student information is not entered by this time, the hold will be automatically removed from the roster.
The Date of Promotion to Current Rank is required to enroll in this course!
If the class is full and a training coordinator wishes to place a student on the waitlist, please complete the First Line Administrator Waitlist Request Form. Contact Katie.Johnson@maryland.gov with any questions.
01/22/2024
- 01/26/2024
04/22/2024
- 04/26/2024
This course will be held on site at PSETC.
8:30am - 4:30pm
Cost: $150 for client agencies / $250 for non-client agencies (DPSCS=no cost).
Program Approval Information P46691 / C18397
06/24/2024
- 06/28/2024
08/26/2024
- 08/30/2024
This course will be held on site at PSETC.
8:30am - 4:30pm
Cost: $150 for client agencies / $250 for non-client agencies (DPSCS=no cost).
Program Approval Information P46691 / C18397
09/23/2024
- 09/27/2024
LDI- Managing Conflict and Confrontation
PSETC Sykesville
Fee: 25.00
Approval Code: P45674
This course is designed to enable the student to learn the skills for effectively resolving conflict and confrontation in the workplace. This course examines a variety of resolution styles and negotiation techniques to plan and resolve interpersonal conflict with co-workers and staff. Topics to be covered include resolution and management styles, negotiation skills and techniques, causes and effects of conflict, and benefits of conflict management.
01/31/2024
LDI- Servant Leadership & Equitable Decision Making
Various; see course posting
Fee: 25.00
Approval Code: P45232
This course, for managers and supervisors or aspiring supervisors, is designed to teach the basics of servant leadership and differences between the traditional power model of leading and a servant led model, relating to equity and sustainability in decision-making. Topics to be covered include purpose behind servant leadership, the business case for servant leadership, and how servant leadership can lead to higher engagement, more trust, and stronger relationships with stakeholders, leading to high velocity decision making.
02/01/2024
06/04/2024
LDI- Career Wellness for Public Safety Professionals
PSETC Sykesville
Fee: 25.00
Approval Code: P45223
This course is designed to enable public safety practitioners to develop strategies and skills for wellness. Topics covered include goal setting, fundamentals of physical fitness, cardiovascular health, nutrition basics, weight management, and stress.
02/14/2024
LDI- Coaching for Enhanced Performance
PSETC Sykesville
Fee: 25.00
Approval Code: P48514
This course is designed to enable the student to learn approaches and techniques for business coaching to enhance employee job performance that they can apply in their position as a manager or supervisor. Topics to be covered include: coaching versus training, coaching cycles, goal setting, coaching relationships, and the importance of communication.
02/21/2024
LDI- Civilian Supervisor Training
Various, See Posting
Fee: 50.00
Approval Code: CIVIL
This 3-day course will provide civilian supervisors with ethical foundations of the role of a supervisor, provide practical application of interpersonal communications skills, give insight into Human Resources issues that supervisors are confronted with such as FMLA, ADA, EEO, Time & Attendance, and Absenteeism. Participants will learn about the value and importance of inclusivity and diversity in the workplace. The course will also focus on employment law, to include the formal process for discipline action and grievances. Supervisors will learn the basic steps of problem solving, conflict management, preparing a performance evaluation; and learn team-building skills.
Who should attend? The target audience for this course is civilian first line supervisors and/or aspiring supervisors.
Who should not attend? Sworn law enforcement or correctional certified supervisors and/or administrators, those individuals are required to attend the mandated 5 day (35 hours) First Line Supervisor & Administrator Programs.
Please Note: This course is not approved for in-service hours.
DPSCS personnel who are not assigned to an institution and/or do not have a training coordinator should email a signed registration form to Katie.Johnson@maryland.gov in order to enroll. All forms must have an approving signature in order to register the student. This can be an agency head, or unit supervisor – someone to authorize the student to take this course.
11/01/2023
- 11/03/2023
This course will be held on site at PSETC.
8:30am-4:30pm daily
DPSCS Personnel attend at no cost, $50 for all other agencies
NEW: If a training coordinator wishes to place a student on the waitlist, please complete the Civilian Supervisor Program Waitlist Request Form.
02/26/2024
- 02/28/2024
05/20/2024
- 05/22/2024
This course will be held on site at PSETC.
8:30am-4:30pm daily
DPSCS Personnel attend at no cost, $50 for all other agencies
NEW: If a training coordinator wishes to place a student on the waitlist, please complete the Civilian Supervisor Program Waitlist Request Form.
LDI- Transitioning from Officer to Supervisor
PSETC Sykesville
Fee: 25.00
Approval Code: P47847
This course is designed to assist law enforcement and public safety personnel with the opportunity to obtain an understanding of the new responsibilities, liabilities, and the changes that come with the conversion from officers to supervisors. Topics to be covered include: the principles of leadership, team building inside and outside of the facilities, problem resolution and decision making, and new responsibilities.
02/29/2024
LDI- Collaborative Outcomes: Teams & Teamwork
PSETC Sykesville
Fee: 25.00
Approval Code: P48512
This course is designed to enable students to examine the benefits of creating and sustaining high performance teams. Participants will review the stages of team development and the approaches managers must take to motivate their teams. The course will focus on the importance and contribution of communication in successful teams. Topics to be covered include the stages of team development, tasks and responsibilities of team leaders and members, thinking styles and teams, and meeting facilitation.
03/12/2024
LDI- Applying Myers Briggs in the Workplace
PSETC Sykesville
Fee: 25.00
Approval Code: P46732
This course is designed to introduce the student to the Myers-Briggs Type Indicator and its application in a business environment. Topics to be covered include personality type, type and organizations, your type and your work, your type and others at work.
03/19/2024
LDI- Empowerment: Inspiring Critical Thinking
PSETC Sykesville
Fee: 25.00
Approval Code: P45228
This course is designed to enable the student, who is a manager or supervisor, to learn how to foster an environment that encourages creative problem solving and improvement and creating a healthy workplace where employees can constantly work to improve the way things are done. Topics to be covered include incorporating critical thinking elements throughout the workday, fostering questions and open discussion, creating diversity in work groups and discussions, and creating time to evaluate situations in order to make better decisions.
03/26/2024
LDI- Documentation & Discipline
PSETC Sykesville
Fee: 25.00
Approval Code: P48513
This course is designed for the student who functions as a manger to learn the skills required to increase effectiveness when disciplinary action is taken to correct performance and to document progressive steps. The student will examine verbal counseling, written warnings, and the importance of detailed documentation. Topics to be covered include: discipline, the role of the supervisor, performance verses behavioral issues, and determining actions.
04/04/2024
LDI- Leading High Performing Teams
PSETC Sykesville
Fee: 25.00
Approval Code: P45230
This course is designed to enable the student to build and lead high performing teams in their position as manager or supervisor. Topics to be covered include: the basics of team dynamics, the stages of team formation, motivating teams, how to utilize individual strengths to bring out the best in all team members, using coaching and reinforcing skills as a catalyst for high performance and continuous improvement, and collaboration techniques.
04/16/2024
LDI- Managing Multiple Priorities
PSETC Sykesville, MD
Fee: 25.00
Approval Code: P46734
This course is designed to enable the student, who works in an office setting, to learn about approaches to managing the many different priorities encountered in the workplace. Topics to be covered include tools and tips for prioritizing work, communicating needs and assessing urgency, and activities to highlight the importance of skillful time and priority management.
05/02/2024
LDI- Communication Skills and Interpersonal Interaction
Various, See Course Posting
Fee: 25.00
Approval Code: P46738
This course focuses on understanding and improving the communication and interpersonal skills central to a supervisor’s effective interactions with their subordinates, peers and management. A model of the communication process is presented and selected communication skills are explored. A personality profile instrument is introduced, and the concept of personality type and its applications in improving interpersonal effectiveness are examined.
05/15/2024
LDI- Diversity and Cultural Awareness Sensitivity
Various, See Course Posting
Fee: 25.00
Approval Code: Pending
This course assists managers and supervisors in developing an improved understanding of, and sensitivity to, the differing cultures and sensibilities of people with backgrounds different from their own. Topics include: What is Culture, Values & Assumptions, Cross-Cultural Communication, Ways We Differ and Common Ground.
05/23/2024
8:30am-4:00pm
$25 for client agencies (Includes DPSCS) / $50 for non-client agencies
LDI- Effective Negotiation Skills
PSETC Sykesville
Fee: 25.00
Approval Code: P48618
This course is designed to enable the student to learn about the nature of conflict and to develop negotiation skills needed to resolve disputes when the desires of two individuals or groups appear incompatible. Topics to be covered include the nature of conflict and its sources, problem solving techniques in conflict situations, negotiation styles and skills for situational applications and conflict resolution.
06/17/2024
